Rabies Serological Test Submission Guidelines

Introduction

The rabies serological test provided by our laboratory is strictly for the testing samples from dogs, cats and ferrets.

Applicants should read the quarantine regulations in advance. 

Submission procedure

1. The submission form can be downloaded from: Rabies Serological Certificate and Submission Form V4(accepted since August 1st)
2. This submission form can be completed by hand or by filling it out electronically in English, or both in English and Chinese. Please note that incomplete submission forms will result in a delay in testing.
3. The complete submission form has to be a hard copy and be co-signed by the veterinarian who also consulted on and collaborated with the sample collection to warrant the accuracy of all of the information on the submission form.
4. A complete submission form is required for each sample. Please send the sample to:Animal Disease Diagnosis Division, Veterinary Research Institute, Ministry of Agriculture (農業部獸醫研究所疾病診斷組)No. 376, Zhongzheng Rd.,  Danshui District, New Taipei City 25158, Taiwan(R.O.C.) (25158新北市淡水區中正路376號)
5. Samples will not be returned under any condition.

Payment and shipping

1. The payment for each sample is 3,000 NTD. For methods of payment, please refer to sampling instructions on the submission form. The payment should be remitted to VRI bank account within 7 days before the sample is submitted. Payment for testing will not be refunded if the reason for the sample rejection is attributed to the applicant and the applicant’s failure to provide the necessary supplemental documents or required samples.
2. The electronic file of the submission form and payment receipt should be sent to the following email address: rabies@mail.nvri.gov.tw . The subject line of the email must contain the applicant’s name.
3. Ensure that samples are appropriately transported to VRI at 4-8°C. For delivery longer than 2 days, please ensure that samples are kept frozen.

Turnaround time

The test takes 14 working days to complete. For a complete submission form and sample that meet all of VRI’s requirements, the test will begin from the date of acceptance. In the case of rejection due to incomplete forms, and missing documentation or samples, the test will begin from the date all these requirements are met.

Receiving the Rabies Serological Certificate

The official Rabies Serological Certificate is sent to the address on the form or a domestic address that the applicant has specified by registered mail. A copy of the Certificate will also be sent to the applicant via email.

Once a set of samples is accepted and processed, all tests are considered as complete regardless of whether the test results meet the 0.5 IU/ml threshold. A certificate will be issued to the concluded submission, while no re-testing will be allowed for submissions that fail the test. The applicant must submit a new sample to start the application process again.

Violation of quarantine regulations during the submission process will be dealt with in accordance with specific quarantine regulations and other relevant regulations.

Reissue of the Rabies Serological Certificate

1. Reissue fees: 200 NTD. The payment should be remitted to the AHRI bank account within 7 days before the application is submitted.
2. A submission form will be completed again by hand or filling it out electronically. Please check the box for “Reissue” and fill in the original certificate number provided on the original certificate or emailed copy
3. The veterinarian and applicant must sign the completed submission form after confirming all information on the submission form is correct.
4. A completed submission form, reissue declaration form, original certificate/ certificate copy should be sent to:
Animal Disease Diagnosis Division, Veterinary Research Institute, Ministry of Agriculture (農業部獸醫研究所疾病診斷組)No. 376, Zhongzheng Rd.,  Danshui District, New Taipei City 25158, Taiwan(R.O.C.) (25158新北市淡水區中正路376號)
5. The electronic files of the submission form and payment receipt should be sent to the email address: rabies@mail.nvri.gov.tw . The subject line of the email must contain the applicant’s name.
6. For methods of payment, please refer to the sampling instructions on the submission form.

Refund

1. Payment for testing will not be refunded if the reason for rejected cases is attributed to the applicant and the applicant’s failure to provide the necessary supplemental documents or required samples.
2. Payment for testing will NOT be refunded if the applicant cancels the submission AFTER the case is received by the laboratory.
3. Payment will only be refunded to the designated account after the application for refund and related documents are submitted.

Contact information

Phone: 02-26212111 ext. 555, E-mail: rabies@mail.nvri.gov.tw

If the applicant would like to go to VRI for submission and pay in cash. Work hours: 8 am-12 pm and 1 pm-5 pm in workdays.

File Downloands 

Rabies Serological Certificate and Submission Form V4（Open new PDF window）

Rabies Serological Certificate and Submission Form V4--Example（Open new PDF window）